Privacy Policy

Last updated: May 2026

1. Who we are

Plan Draft (ABN 19 824 217 117, QBCC Lic. 15204075) is a residential drafting and design business operating in Brisbane and South East Queensland. We are committed to protecting the privacy of our clients and website visitors in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

2. Information we collect

We collect personal information that you provide directly to us, including:

• Name, email address, and phone number submitted through our enquiry form
• Property address and project details provided as part of a service enquiry
• Files and photographs you upload in connection with a project enquiry
• Communication records relating to your enquiry or project

3. How we use your information

We use your personal information to:

• Respond to your project enquiry and assess project suitability
• Prepare and deliver drafting documentation and services
• Communicate with you about your project
• Comply with legal and regulatory obligations

We do not use your information for unsolicited marketing without your consent, and we do not sell your personal information to third parties.

4. How we store and protect your information

Your information is stored securely. We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. We retain project records for a period consistent with our legal and professional obligations.

5. Accessing or correcting your information

You have the right to access the personal information we hold about you, and to request corrections where it is inaccurate or out of date. To make a request, contact us at hello@plandraft.au. We will respond within a reasonable timeframe.

6. Cookies, analytics and advertising

Our website uses cookies and third party tools to understand how visitors use the site and to support advertising:

• Google Analytics, collects anonymised usage data to help us understand visitor behaviour.
• Meta Pixel (Facebook), tracks page visits and, where you have provided it to us through an enquiry form, may send hashed (encrypted) contact information such as your name, email address, or phone number to Meta Platforms Inc. to help us measure the effectiveness of our advertising and reach similar audiences. This data is hashed before transmission and is not readable by third parties.

You can disable cookies in your browser settings, or opt out of Meta's data use via your Facebook Ad Preferences.

7. Contact

For any privacy related questions or complaints, please contact us at hello@plandraft.au. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.